Terms of Service

These Terms of Service (“Terms”) govern your use of the Blome application, website, email services, and related products and features (collectively, the “Services”) operated by UAB DRYND (“Blome”, “we”, “us”, or “our”), based in Vilnius, Lithuania.

By accessing or using the Services, you acknowledge that you have read and understood these Terms, agree to be bound by them, and agree to our Privacy Policy and, where applicable, our Data Processing Agreement.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

We may revise these Terms from time to time. For material changes, we will provide reasonable advance notice by email, in-product notification, or through the Services before they take effect. Non-material changes may take effect when posted.

Your continued use of the Services after the effective date of revised Terms constitutes acceptance of those Terms.

Blome is an email application and email service designed to help you manage multiple email accounts from one place.

Depending on the features available to you, the Services may allow you to:

• connect supported third-party email accounts, including Gmail, Outlook, iCloud, Yahoo, and other providers;
• read, organize, send, and reply to email from connected accounts;
• create and use an @blome.app email address;
• use a domain that you own or control;
• manage multiple personal, work, and other email accounts through one interface; and
• use additional email-management and productivity features made available by Blome.

Your existing third-party email account remains with its original provider unless you separately choose to use Blome as the email service for an @blome.app address or your own domain.

We may modify, update, add, limit, or discontinue features of the Services from time to time.

You may use the Services only if you are at least sixteen (16) years old, or the minimum age required to enter into a binding agreement in your jurisdiction.

If you are using the Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.

You may need to create a Blome account to use some or all of the Services.

You agree to:

• provide accurate and complete account information;
• keep your login credentials secure and confidential;
• promptly update information that becomes inaccurate; and
• take reasonable steps to prevent unauthorized access to your account.

You are responsible for activity carried out through your account unless such activity results from a security failure for which Blome is legally responsible.

If you believe your account has been compromised, you should secure it immediately and contact us through the support options available on blome.app.

Blome may offer free and paid plans.

Current prices, account limits, included features, billing periods, and applicable taxes will be displayed before you purchase a paid subscription.

Paid plans may be billed monthly, annually, or using another billing period shown at the time of purchase and may renew automatically until cancelled.

Payments may be processed by third-party payment providers. Your use of those payment services may also be subject to their respective terms.

Unless otherwise required by applicable law, fees already paid are non-refundable.

We may change subscription prices with reasonable advance notice.

If mandatory consumer cancellation, withdrawal, refund, or renewal rights apply to you, nothing in these Terms limits those rights.

The Services, including the Blome name, software, interface, design, branding, documentation, graphics, and other materials provided by UAB DRYND under the Blome brand, are owned by UAB DRYND or its licensors and are protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for your personal or internal business purposes.

You retain all rights in the emails, attachments, contacts, account information, files, domain information, and other content you provide to or access through the Services (“Your Content”).

You grant Blome a limited, non-exclusive right to host, store, process, transmit, synchronize, and display Your Content solely as reasonably necessary to:

• provide the Services;
• synchronize your email accounts;
• send and receive messages on your behalf when requested;
• secure and maintain the Services;
• provide customer support;
• comply with applicable law; and
• enforce these Terms.

You are responsible for ensuring that you have the rights and permissions necessary to provide or process Your Content through Blome.

If you provide feedback or suggestions regarding Blome, we may use that feedback without restriction or obligation to you.

When you connect a third-party email account to Blome, you authorize Blome to access, retrieve, synchronize, process, display, and transmit information from that account only to the extent necessary to provide the features you choose to use.

Your underlying email account continues to be governed by the terms and privacy policies of its original provider.

You may disconnect a supported account from Blome. Doing so may disable functionality associated with that account.

Actions performed through Blome may be synchronized with your email provider. For example, depending on the provider and configuration, reading, archiving, deleting, moving, or sending an email through Blome may also update the corresponding account at the original provider.

Blome is not responsible for outages, limitations, API changes, account restrictions, account suspensions, delivery issues, or other actions caused by third-party email providers.

Blome may allow you to create an @blome.app email address or use a domain that you own or control.

Email address availability is not guaranteed.

We may reserve, reject, suspend, rename, or block addresses where reasonably necessary to prevent fraud, impersonation, abuse, trademark infringement, security risks, or misleading use.

If you connect your own domain, you are responsible for:

• having the legal right to use that domain;
• maintaining the domain registration;
• configuring the required DNS records; and
• maintaining any third-party services necessary for the domain.

Email delivery cannot be guaranteed. Delivery may depend on factors outside Blome's control, including DNS configuration, sender reputation, recipient mail servers, spam filters, blocklists, and third-party networks.

You may not use an @blome.app address or a custom domain through Blome to impersonate another person or organization or otherwise mislead recipients regarding your identity or affiliation.

You agree not to, and not to permit others to:

• use the Services for unlawful purposes;
• violate applicable laws, regulations, export controls, or sanctions;
• send spam, unsolicited bulk email, phishing messages, scams, or fraudulent communications;
• distribute malware, viruses, malicious links, or harmful content;
• impersonate another person or organization;
• harass, threaten, defame, exploit, or harm others;
• attempt to gain unauthorized access to accounts, systems, or networks;
• bypass security, rate limits, usage restrictions, or technical controls;
• interfere with or disrupt the normal operation of the Services;
• use automated tools to scrape or extract information from the Services except where expressly permitted;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services except where applicable law expressly permits it;
• use the Services in a way that materially harms Blome's email-delivery reputation or infrastructure; or
• use the Services to infringe the intellectual-property, privacy, or other rights of third parties.

We may limit, suspend, or terminate accounts that we reasonably believe are engaged in abusive, fraudulent, unlawful, or harmful activity.

Your use of the Services is subject to our Privacy Policy.

Where Blome processes personal data on behalf of an organization or other customer, our Data Processing Agreement may also apply.

The Privacy Policy and Data Processing Agreement describe how personal data is processed, protected, retained, transferred, and deleted and identify relevant service providers and subprocessors.

Blome does not sell the contents of your private email conversations to advertisers or use private email content to build advertising profiles.

We may use automated technical systems to operate the Services, detect abuse and spam, maintain security, troubleshoot errors, and protect users, as further described in our Privacy Policy.

The Services may integrate with or depend on third-party products and services, including email providers, cloud infrastructure, authentication providers, payment processors, and other integrations (“Third-Party Services”).

Each Third-Party Service is governed by its own terms and privacy policies.

When you enable an integration, you authorize Blome to access and transmit Your Content to and from the relevant Third-Party Service only as necessary to provide that integration.

We do not control and are not responsible for the availability, operation, security, terms, or actions of Third-Party Services.

If you use Blome on behalf of a business or organization, we will not use your company name, logo, trademark, or service mark for public marketing purposes without your permission.

Where you separately authorize such use, you may withdraw that authorization at any time.

Where you use a paid subscription, Blome will use commercially reasonable efforts to provide the Services in a professional manner consistent with generally accepted industry standards.

If applicable law provides additional warranties that cannot be excluded or limited, those warranties remain unaffected.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE.

WE DO NOT GUARANTEE THAT EVERY EMAIL WILL BE DELIVERED, RECEIVED, SYNCHRONIZED, OR CLASSIFIED CORRECTLY.

EMAIL DELIVERY AND SYNCHRONIZATION MAY DEPEND ON THIRD-PARTY PROVIDERS, NETWORKS, DNS CONFIGURATION, SPAM FILTERS, AND OTHER SYSTEMS OUTSIDE OUR CONTROL.

NOTHING IN THIS SECTION EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT LEGALLY BE EXCLUDED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BLOME AND ITS AFFILIATES, SERVICE PROVIDERS, LICENSORS, OFFICERS, AND EMPLOYEES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR LOSS OF DATA.

WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ISSUES CAUSED BY:

• third-party email providers or integrations;
• internet or infrastructure failures;
• recipient mail servers or spam filters;
• incorrect DNS or domain configuration;
• actions taken by you or anyone using your account; or
• suspension or termination resulting from a violation of these Terms.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO BLOME FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the extent permitted by applicable law, you agree to indemnify and hold Blome harmless from claims, damages, losses, liabilities, and reasonable legal expenses arising from:

• your unlawful or abusive use of the Services;
• your violation of applicable law;
• Your Content;
• your infringement of third-party rights; or
• your material violation of these Terms.

This obligation does not apply to the extent a claim results from Blome's own unlawful conduct or breach of these Terms.

You may stop using the Services at any time and may close your account using the options made available by Blome.

We may suspend, restrict, or terminate access to all or part of the Services if:

• you materially breach these Terms;
• your use creates a security, legal, fraud, abuse, or deliverability risk;
• payment remains overdue where a paid plan applies;
• we are required to do so by law or a competent authority; or
• continued provision of the Services is no longer reasonably possible.

Where reasonable and legally permitted, we will provide notice before suspension or termination and an opportunity to address the issue.

Upon termination, your right to use the Services ends. Provisions that by their nature should survive termination, including intellectual-property, liability, indemnification, and dispute provisions, will continue to apply.

We may modify or discontinue parts of the Services as the product evolves.

If we discontinue a paid Service in a way that materially affects an active prepaid subscription, we will provide a reasonable remedy, which may include continued access for a transition period, an alternative service, or a prorated refund where appropriate.

These Terms are governed by the laws of the Republic of Lithuania, without regard to conflict-of-law principles.

If you are a consumer in the European Union or another jurisdiction whose mandatory law gives you additional rights or permits you to bring claims in your place of residence, those rights are not affected by this section.

Before starting formal proceedings, you and Blome agree to make a reasonable effort to resolve disputes informally.

Subject to mandatory consumer-law rules, disputes arising out of or relating to these Terms or the Services will be submitted to the competent courts of Lithuania.

These Terms, together with the Privacy Policy and any applicable Data Processing Agreement or paid-plan terms, form the agreement between you and Blome regarding the Services.

If any provision is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce a provision does not waive our right to enforce it later.

You may not transfer your rights or obligations under these Terms without our consent, except where applicable law provides otherwise. Blome may transfer these Terms as part of a merger, acquisition, corporate reorganization, or sale of substantially all relevant assets, subject to applicable law.

Questions about these Terms may be sent to UAB DRYND through the contact or support channels published on blome.app.